1. What is Levelup Casino?
Levelup Casino is an online gambling platform offering real money slots, table games, and live dealer experiences designed for adult players worldwide.
2. Is Levelup Casino licensed?
Yes. Levelup Casino operates under a Curacao eGaming license and adheres to strict standards of fairness, security, and responsible gambling.
3. Who can register at Levelup Casino?
Anyone aged 18 or older, or the legal gambling age in their country, may register if their region is not restricted by the casino’s terms.
4. How do I create an account?
Click Sign Up on the homepage, fill in the registration form with accurate details, select your currency, and confirm your email to activate your account.
5. What games are available?
Players can enjoy a wide selection of online slots, blackjack, roulette, baccarat, poker, and live dealer tables from leading software providers.
6. Are the games fair?
Yes. All games use certified random number generators and are tested by independent agencies to ensure fairness and transparency.
7. How do I deposit funds?
Log in to your account, go to the cashier section, choose your preferred payment method, and follow the steps. Deposits are usually processed instantly.
8. What payment methods can I use?
Levelup Casino supports credit and debit cards, e-wallets, bank transfers, prepaid vouchers, and cryptocurrencies. Availability may vary by country.
9. Is there a minimum deposit?
Yes. The minimum deposit amount depends on the chosen payment method and is displayed in the cashier section before confirming the transaction.
10. How do I withdraw winnings?
Go to the cashier, select Withdraw, choose your method, enter the desired amount, and confirm. Verification may be required before processing.
11. How long do withdrawals take?
Withdrawals are usually processed within 24 to 48 hours. Bank transfers and some payment methods may take longer depending on your provider.
12. Are there any fees?
Levelup Casino does not charge internal fees for deposits or withdrawals, but third-party providers may apply their own charges.
13. How do bonuses work?
Bonuses may be automatically credited or require manual activation. Each promotion includes specific terms such as wagering and validity periods.
14. What are wagering requirements?
They specify how many times you must play through bonus funds before they become eligible for withdrawal. Requirements vary per promotion.
15. Can I have multiple accounts?
No. Only one account per player, household, IP address, or device is permitted. Duplicate accounts will be closed, and bonuses voided.
16. Is my data secure?
Yes. Levelup Casino uses SSL encryption and advanced security measures to protect personal and financial information.
17. I forgot my password. What should I do?
Click Forgot Password on the login page and follow the instructions sent to your registered email to reset access.
18. How can I contact support?
Customer support is available 24/7 via live chat and email. The team is ready to assist with any account or payment-related issues.
19. Can I play on mobile?
Yes. Levelup Casino is optimized for mobile play and works smoothly on both iOS and Android devices without requiring an app download.
20. How do I close my account?
Contact customer support to request account closure or activate responsible gambling options such as self-exclusion or cooling-off periods.
